PHOENIXVERB SURROUND AND R2 SURROUND: FREQUENTLY-ASKED QUESTIONS
I’ve already purchased one or both stereo plug-ins. Is there an upgrade path?
I've been sent a mix that used the stereo plugins. Will the surround plugins load as the original stereo plugins?
How do the Surround plug-ins differ from the Stereo plug-ins?
Do the Surround plug-ins still sound like the stereo plug-ins?
If I purchase the surrounds, will projects using the stereo reverbs load into the surrounds?
Does R2 Surround sound like PhoenixVerb Surround, just with more parameters?
Why would I use PhoenixVerb Surround instead of R2 Surround?
Do your plugins require iLok? Can I authorize my computer instead?
How many authorizations do I get for a license?
What versions of OSX do you support?
Will these plugins even work on High Sierra (macOS 10.13)?
What versions of Windows do you support?
What about Windows XP?
What plugin formats do you support?
What's wrong with bypass in VST3? The bypass button doesn't appear.
Reaper feels sluggish when running an Exponential Audio plugin. What's going on?
Do these plug-ins work in all workstation programs (DAWs)?
What workstation programs have been tested with the surround plug-ins?
What workstations do you NOT support.
I’ve gotten crashes with Cubase and I think it’s your plug-ins.
My workstation program isn't on your compatibility list. Should I try it?
What surround formats do these plug-ins support?
What about Atmos and Auro 3D?
I see that you have several “dot 1” forms, like 5.1. What happens to the LFE channel?
What sample rates do you support?
Are these plug-ins “True Surround”?
I mix in surround, but I don’t always have time to generate mixes for other surround formats. Do these reverbs fold-down safely?
I see that these plug-ins also do regular mono and stereo. Are they equivalent to the stereo PhoenixVerb and R2?
Are all of these surround formats available in any DAW?
How can you say that these plug-ins are appropriate for post-production?
What about music?
Do these reverbs use a lot of CPU?
Are these plug-ins more efficient on Mac or Windows?
I have a workstation that supports custom GUIs for plugins. I can't control some of your parameters with my custom GUI. Why not?
I need to sell the surround plugins to another user. Can I?
I have plugins in a bundle. Can I sell one of the plugins and keep the rest of the bundle?
Do these plugins transmit data to Exponential Audio or to any marketing entity?
Why is RTAS no longer supported? If I find a bug in RTAS, will it be fixed?
I've got a great idea for the surround reverbs and I'd like you to think about putting it in the plugins. What do I do?
I have a problem that isn't described here. What do I do?
I have another question that isn't answered here. How can I find out what I need to know?
Why not check the General FAQ page? If that doesn't cover your question, then please take a look at the Exponential Advantage page. If you still have a question after that, then drop a line using the form right here