PHOENIXVERB AND R2 STEREO: FREQUENTLY-ASKED QUESTIONS
Why would I use PhoenixVerb instead of R2?
Why would I use R2 instead of PhoenixVerb?
Does NIMBUS mean the end of PhoenixVerb?
I already have PhoenixVerb. Will I get a free NIMBUS upgrade?
I have PhoenixVerb or R2. Can I trade it in for a different plugin?
What sort of reverb architectures do PhoenixVerb and R2 support?
Many reverbs don’t do a good job with small rooms. What about PhoenixVerb and R2?
What versions of OSX do you support?
Will these plugins even work on High Sierra (macOS 10.13)?
What versions of Windows do you support?
What about Windows XP?
What plugin formats do you support?
What's wrong with bypass in VST3? The bypass button doesn't appear.
Reaper feels sluggish when running an Exponential Audio plugin. What's going on? What DAWs do PhoenixVerb and R2 work in?
Do you know of customers who have used other DAWs?
Are there any DAWs that don’t support PhoenixVerb and R2?
What is that Favorites button about?
What is the Tail Flush preference?
What about the Load on Keyword preference?
What about the Display Preset preference?
What about this Processing Threshold menu?
I’ve gotten crashes with Cubase and I think it’s your plugins.
Do you support AudioSuite on Pro Tools?
Do you support Pro Tools GUI automation shortcuts?Do you support Pro Tools GUI automation shortcuts?
How many presets come with the plugins?
How do you find your way around all those presets?
Why do I have to use your popup menus to load presets? Can’t you have a forward/back button?
I have an Avid or Euphonix control surface. Do you support it?
Do these plugins require iLok? Can I authorize my computer instead?
Do these plugins support MIDI?
Are these native plugins? Is there a DSP version?
I have a workstation that supports custom GUIs for plugins. I can't control some of your parameters with my custom GUI. Why not?
My workstation program isn't on your compatibility list. Should I try it?
I already have PhoenixVerb Surround or R2 Surround. Will they load sessions that used the stereo versions?
Do you support the PowerPC processor?
I need to sell the stereo plugins to another user. Can I?
I have plugins in a bundle. Can I sell one of the plugins and keep the rest of the bundle?
Do these plugins transmit data to Exponential Audio or to any marketing entity?
Why is RTAS no longer supported? If I find a bug in RTAS, will it be fixed?
I've got a great idea for PhoenixVerb or R2 and I'd like you to think about putting it in the plugins. What do I do?
I have a problem that isn't described here. What do I do?
I have another question that isn't answered here. How can I find out what I need to know?
Why not check the General FAQ page? If that doesn't cover your question, then please take a look at the Exponential Advantage page. If you still have a question after that, then drop a line using the form right here