It’s time for a little holiday at Exponential Audio. We’ll be closed from December 25th until January 2. So we may not see your support requests for a while. We’d like to wish you a happy holiday and a prosperous 2019.


If you have an issue, first check and see if the plugin works at all. If it does, then it's better to request help from inside the plugin. 

If your iLok is lost, broken or stolen, please visit this page.

Simply click on the Exponential Audio logo to bring up the info page. Then find the support link. 

This will prepare a log file that shows just what's been going on with your plugin and it might be a big help in getting the problem fixed. 

If the plugin won't run at all, then please fill out this form and submit it. 

Sorry you're having a problem. Let's see if we can fix it. 

Name *
This is needed to check on any license issues. Do NOT provide any password information.
Please describe what your problem is. Be specific. It's not enough to say it crashed. What steps did you take to make it happen?